Terms of use and privacy policy

After signing up on the platform, you will be presented with a window asking you to review and accept the Platform's Terms of Use (US / Canada) and Privacy Policy (US / Canada)These are legal documents and you should review them carefully. This article summarizes the Terms of Use and Privacy Policy to better answer any questions you may have. 

Terms of Use

While this summary is not exhaustive, here are some key points in the Terms of Use that you should be aware of: 

  1. No Health Care Services Provided – Greenspace does not provide health care services, mental health services, social services, psychotherapy services, or any other professional services. Greenspace is simply a technology service provider
  2. Therapists - Therapists are not employees or agents of Greenspace and Greenspace does not have any control over the care provided to you by a therapist
  3. Medical Advice - While the Platform may provide access to certain general medical information, it should not be considered medical advice or a substitute for individual medical advice, diagnosis, or treatment
  4. Legal Age - To create an account, you must be of legal age to form a binding contract
  5. Risks of Storing Online – Although Greenspace takes extensive security measures and precautions to encrypt and protect your personal information, you consent to the inherent material risks associated with the electronic uploading, transmission and storage of your personal information
  6. Privacy Policy and Use of Information - By registering on the Platform, you agree that Greenspace may collect, use, and disclose your personal information as set forth in the Patient Privacy Policy
  7. Closing Your Account – You may close your account at any time and for any reason by contacting Support.

Privacy Policy

While this summary is not exhaustive, here are some key points in the Patient Privacy Policy that you should be aware of: 

  1. Purpose - The purpose of the Patient Privacy Policy is to describe the manner in which Greenspace collects, uses, discloses, and otherwise manages individuals' personal information
  2. How Greenspace collects and uses personal information - There a few different ways that Greenspace collects and uses your information in order to operate the platform:
    • Creating an account
    • Delivering assessments 
    • Completing personalized assessments
    • Interacting with you upon request
  3. Sharing personal information - Greenspace does not disclose, trade, rent, sell or otherwise transfer your personal information without consent. However, there are instances where Greenspace must work with certain service providers (to help deliver the platform), but they are subject to contractual agreements that include appropriate privacy standards
  4. Safeguards - Greenspace has implemented reasonable administrative, technical, and physical measures in an effort to safeguard your personal information in our custody and to control and protect against theft, loss, unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements
  5. Access to Personal Information - You have the right to access, update, and correct any inaccuracies in your personal information in our custody

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